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Pekin Hospital has made a lot of great changes for the best... it benefits me as a patient and Pekin as my hometown.


They already had my insurance information in the computer – nice!


All of the OB nurses did a fantastic job of caring for me and my baby.


The supervisor was training another worker. They were both excellent and must have asked me if I was comfortable at least five times! It was a great experience.


I had exceptional service! It would be nice if all medical offices were as cheerful and courteous as this one. The whole staff was great!


As you know, a colonoscopy does not contribute to a “fun” day, but your staff made it a pleasant experience. I would recommend your facility to anyone - thank you.


The follow-up phone call to my home was superbly appreciated.


The nurses were exceptional. Comforting, efficient, explained everything that was going to happen. No one rushed to get me through and out the door – I was impressed.


It was a very good experience. I have used the Women’s Diagnostic Center several times and have always been pleased – the staff is very professional, confidential, and pleasant. Pekin Hospital is an excellent facility.


My Dad worked for years in the surgery department of another hospital, and he came to your ER with cardiac issues. My concern was that we might need to transfer him to that hospital, but his care at Pekin was absolutely outstanding and I never had any desire to move Dad. I think when people do an outstanding job, it's important to make sure Administration knows that.


Everything was great! I highly recommend your hospital to everyone. I will not have a procedure done at any other hospital because I love the personal feeling at PMH. You guys are #1.








Patient Service Center

Patient Service CenterOur Patient Service Center brings outpatient services to the patient instead of making the patient go to several different locations for outpatient services. Patient convenience is the key. A specially trained patient representative will assist you with registration, as well as answer questions and guide you through the rest of your hospital visit.

Services include:
  • Registration for outpatient services
  • Laboratory services, including drawing blood for tests and collecting urine samples
  • Outpatient EKGs
  • Cashier to accept payment on bills or payment for classes or services offered on 3 South
  • Pre-registration for select services such as obstetrics, surgery and ambulatory surgery
  • Patient relations to answer questions and concerns that patients, visitors and family members may have about hospital and physician services
  • Appointments available for lab draws - call 353-0410
  • Inpatients can buy meal tickets for their visiting guests
The registration for inpatients is at bedside. All inpatients go directly to the floor - no stopping in "Admitting."

The Patient Service Center is located on the first floor of the hospital next to the Radiology Department. For further information about Pekin Hospital's Patient Service Center, please call (309) 353-0423.

If you were recently a patient of Pekin Hospital and would like to complete one of our surveys, please contact Rob Hancock at (309) 353-0445.

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